FREQUENTLY ASKED QUESTIONS (FAQ)
Being in IT support we are often asked similar questions a lot of the time. We have therefore compiled a list of common questions and possible solutions to help aid you in solving your own computer issues. Please click on a section to the left to find faq's about certain areas of IT.
My computer does not turn on, what do I do now? First, check the computer's power cord to make sure it is completely plugged into the wall socket. I...
Wed, 26 May, 2021 at 2:32 PM
There is no display on the monitor, what do I do now? Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor disp...
Wed, 26 May, 2021 at 2:32 PM
Why is my computer mouse acting erratically? Users who have an optical-mechanical mouse (the most common mouse for desktop computers) are likely experie...
Wed, 26 May, 2021 at 2:33 PM
I can't delete a file because it is being used by Windows, what do I do? Close all programs running on the computer and try again. If after closing ...
Wed, 26 May, 2021 at 2:34 PM
I am unable to send or receive an email? Verify that your computer is able to see the Internet and/or other computers to ensure that your computer is no...
Wed, 26 May, 2021 at 2:35 PM
My printer is printing smudged/distorted pages, what can I do? When printing on untraditional paper your printer may experience smudges, uneven or crook...
Wed, 26 May, 2021 at 2:36 PM
I can't connect to my network drive anymore, what can I do? Verify that the network cable is properly connected to the back of the computer. In addi...
Wed, 26 May, 2021 at 2:39 PM
To use voice typing, you'll need to be connected to the internet, have a working microphone, and have your cursor in a text box. Once you turn on voice...
Mon, 28 Mar, 2022 at 11:02 PM